ProProfs Help Desk is hosted on the world’s most reliable cloud platform- IBM. Your agents can offer delightful support experiences from any part of the world, using any device.
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ProProfs Help Desk is a simple customer support software that lets your agents seamlessly collaborate and quickly resolve customer support tickets.
- Manage multiple customer-facing inboxes
- Complete package includes live chat & knowledge base
- Make data-driven decision with reports & analytics
- Measure customer delight with CSAT & NPS surveys