What Is B2B Customer Service? Examples & Best Practices
B2C customer service: “Can I get a refund on these shoes?” B2B customer service: “Can I get a refund on this fleet of delivery trucks?”
Jared is a customer support expert. He has been published in CrazyEgg, CoSchedule, and CXL. As a customer support executive at ProProfs, he has been instrumental in developing a complete customer support system that more than doubled customer satisfaction. You can connect and engage with Jared on Twitter, Facebook, and LinkedIn