What Is ProProfs Help Desk & ProProfs Project Integration?

What Is ProProfs Help Desk & ProProfs Project Integration?

ProProfs Project is a leading project management and team collaboration platform that is revolutionizing how modern teams operate. Integrating ProProfs Help Desk with ProProfs Project will help your business enhance collaboration between customer service, product, sales, and development teams.

Whenever your support agents are in doubt, they can convert a customer ticket into a project task and seek help from other departments. For example, if a customer asks for information about special sales discounts or coupons, you can create this ticket into a task and seek help from your sales team.

A proper alignment between all your internal teams will help you become a truly customer-first business. Let's look at some more benefits of Proprofs Project integration with Proprofs Help Desk.

Features & Benefits of Help Desk & Project Integration

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