Not at your desk? No worries. Your smartphone is all you need. With ProProfs Help Desk app for iOS and Android, you can create tickets, track requests, and resolve issues from anywhere. Whether you're at a meeting or on the go, helping customers is always just a tap away.
With real-time push notifications and alerts, you’ll always be in the loop. Whether it's a new ticket, a customer reply, or an escalated issue, our mobile app keeps you updated on everything important, so you can respond instantly and never miss a beat.
Speed up support with AI features that handle the heavy lifting. Let AI summarize lengthy complaints, suggest accurate responses, and help you tailor the tone of your messages to suit any situation—whether you need a formal, neutral, or casual reply. AI makes resolving tickets faster and easier.
Field service teams can stay connected, access information, and resolve issues with ease using the help desk mobile app. No matter where your team is, they can update tickets, discuss issues with internal notes, and manage workflows without delays.
Monitor your support team’s performance from anywhere with the help of comprehensive reports and analytics. With ProProfs Help Desk for mobile, you can track ticket status, resolution times, and overall performance with just a few taps.
No credit card required.
