helpdesk logo
Features
down arrow

Unify Your Support Channels With ProProfs

Organize your customer-facing emails like never before

  • As Simple as Using Email
    As Simple as Using Email

    Manage all your customer-facing emails in a shared inbox & access them in one place.

  • Prioritize & Label Tickets
    Prioritize & Label Tickets

    Prioritize tickets and label them for easy sorting. Address crucial customer concerns instantly.

  • Automate Responses
    Automate Responses

    Save time and avoid typos with canned responses. Improve your first response time!

  • AI-Powered Reports
    AI-Powered Reports

    Get insights into team performance and improve customer satisfaction with smart reports.

  • Enable 24*7 Self-Help
    Enable 24*7 Self-Help

    Reduce tickets by up to 80%. Provide instant self-help to customers with a knowledge base.

  • Plays Nicely With Others
    Plays Nicely With Others

    Integrate with your CRM and marketing automation tools and maximize access to information.

Honest, Simple Pricing

FREE: $0

For Single User

1 Inbox

100 Tickets

Suitable for small teams

ESSENTIAL: $10

User/month (billed anually)

Upto 10 Users

3 Shared Inboxes

Unlimited Tickets

Premium Support

PREMIUM: $15

User/month (billed anually)

Unlimited Users & Tickets

Unlimited Shared Inboxes

White-Labeling

Onboarding & Success Manager

Try any plan free for 15 days.

Try It Free

Here’s why our customers love us

  • quote Professor Daniel Stein

    Professor Daniel Stein Director of Technology Initiatives, Touro College

    Everyone should give it a try!

    I love ProProfs user experience. The interface is easy to use yet packed with powerful settings.

  • quote Bill Wisell

    Bill Wisell Health Licensing Coordinator, Nebraska Department of Human and Health Services

    Excellent Customer Service!

    ProProfs support is one of the best I have experienced. They truly care about their customers and deliver resolutions fast.

Trusted by 15 Million People Globally

Trusted by 15 Million People Globally
helpdesk logo
Delight Customers with Faster Responses Starting Today