:root{
    --blue:#1870D5; --blue-dark:#0F4E9C; --blue-tint:#EAF2FD;
    --navy:#1B1464; --ink:#2e2e2e; --ink-soft:#4d4d4d; --line:#E3E9F1;
    --bg-tint:#F6F9FD; --orange:#F5A623; --orange-tint:#FFF3DD;
    --peach:#FDECD1; --red:#E0563F; --red-tint:#FDEBE7;
    --green:#1BA672; --green-tint:#E6F7F0; --white:#FFFFFF;
    --radius-pill:100px;
  }
  /* Standalone demo page only — do not restyle the main Help Desk LP */
  body.pp-ai-standalone{margin:0;font-family:'Roboto',-apple-system,sans-serif;color:var(--ink);background:#fff;-webkit-font-smoothing:antialiased;}
  body.pp-ai-standalone a{color:inherit;text-decoration:none;}
  body.pp-ai-standalone h1{font-size:44px;line-height:1.16;font-weight:900;margin:0 0 14px;letter-spacing:-.5px;}
  .pp-ai-onboarding,
  .pp-ai-overlay,
  .pp-ai-overlay *{box-sizing:border-box;}
  .pp-ai-onboarding button,
  .pp-ai-overlay button{font-family:inherit;}
  .screen{display:none;} .screen.active{display:block;}

  .pp-ai-onboarding .btn,
  .pp-ai-overlay .btn{border:none;cursor:pointer;font-weight:700;font-size:14px;border-radius:var(--radius-pill);padding:10px 20px;transition:.15s ease;}
  .pp-ai-onboarding .btn-primary,
  .pp-ai-overlay .btn-primary{background:var(--blue);color:#fff;}
  .pp-ai-onboarding .btn-primary:hover,
  .pp-ai-overlay .btn-primary:hover{background:var(--blue-dark);}
  .pp-ai-onboarding .btn-primary:disabled,
  .pp-ai-overlay .btn-primary:disabled{opacity:.45;cursor:not-allowed;background:var(--blue);}
  .pp-ai-onboarding .btn-primary:disabled:hover,
  .pp-ai-overlay .btn-primary:disabled:hover{background:var(--blue);}
  .wiz-list-input-cell input.input-error{border-color:var(--red);color:var(--red);}
  .pp-ai-overlay .btn-orange{background:var(--orange);color:#fff;}
  .pp-ai-overlay .full-btn{width:100%;background:var(--blue);color:#fff;font-weight:700;font-size:15px;border:none;border-radius:var(--radius-pill);padding:14px;cursor:pointer;display:flex;align-items:center;justify-content:center;gap:8px;}
  .pp-ai-overlay .full-btn:hover{background:var(--blue-dark);}
  .pp-ai-overlay .full-btn:disabled{opacity:.5;cursor:not-allowed;}

  /* ===== landing chrome ===== */
  .land-topstrip{height:44px;display:flex;align-items:center;justify-content:flex-end;gap:20px;padding:0 40px;border-bottom:1px solid var(--line);font-size:14px;font-weight:600;}
  .land-topstrip .item{display:flex;align-items:center;gap:6px;}
  .avatar-s{width:30px;height:30px;border-radius:50%;background:var(--blue);color:#fff;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:13px;flex:none;}
  .land-navrow{height:80px;display:flex;align-items:center;justify-content:space-between;padding:0 40px;border-bottom:1px solid var(--line);}
  .pp-logo .name{font-size:26px;font-weight:900;letter-spacing:-.5px;}
  .pp-logo .name .p1{color:var(--navy);} .pp-logo .name .p2{color:#1870D5;}
  .pp-logo .sub{font-size:13px;font-weight:700;color:var(--navy);margin-top:-2px;}
  .land-nav{display:flex;gap:30px;font-size:15px;font-weight:500;color:#2b3a67;}

  .home-wrap{max-width:1120px;margin:0 auto;padding:70px 24px 60px;text-align:center;}
  body.pp-ai-standalone h1 .accent{color:var(--orange);}
  .home-sub{font-size:17px;color:var(--ink-soft);margin:0 0 40px;}
  .ai-line{font-size:22px;font-weight:800;color:var(--blue);margin-bottom:8px;}
  .ai-caption{font-size:14px;color:var(--ink-soft);margin-bottom:24px;}
  .proof-row{display:none;}

  /* how-to-set-up video card */
  .proof-section{display:flex;gap:56px;align-items:center;margin-top:56px;text-align:left;}
  .howto-card-wrap{position:relative;flex:1;max-width:520px;}
  .proof-right{flex:1;display:flex;flex-direction:column;gap:20px;}
  .proof-check{display:flex;align-items:center;gap:12px;font-size:15.5px;color:var(--ink);}
  .proof-check .ck{color:var(--green);font-weight:800;flex:none;}
  .proof-buttons{display:flex;align-items:center;gap:22px;margin-top:14px;}
  .proof-demo-link{color:var(--blue);font-weight:700;font-size:14.5px;cursor:pointer;display:flex;align-items:center;gap:6px;}
  .howto-blob{position:absolute;top:-30px;right:-40px;width:280px;height:200px;background:var(--blue-tint);border-radius:60% 40% 55% 45%;z-index:0;}
  .howto-card{position:relative;z-index:1;background:#fff;border-radius:20px;box-shadow:0 10px 40px rgba(20,30,60,.10);padding:0;display:flex;align-items:stretch;justify-content:space-between;text-align:left;overflow:hidden;min-height:230px;}
  .howto-left{display:flex;flex-direction:column;align-items:flex-start;justify-content:center;gap:16px;padding:32px;flex:1;}
  .howto-title{font-size:22px;font-weight:900;line-height:1.2;color:var(--ink);letter-spacing:.2px;}
  .howto-badge{background:var(--orange);color:#fff;font-weight:700;font-size:13px;padding:8px 16px;border-radius:8px;}
  .howto-right{position:relative;width:230px;height:230px;flex:none;}
  .howto-avatar{width:100%;height:100%;border-radius:0;background:var(--bg-tint);display:flex;align-items:center;justify-content:center;color:#c7ccd2;}
  .howto-avatar svg{width:70px;height:70px;}
  .howto-play{position:absolute;top:50%;left:50%;transform:translate(-50%,-50%);width:56px;height:56px;border-radius:50%;background:#fff;border:2px solid var(--blue);color:var(--blue);display:flex;align-items:center;justify-content:center;box-shadow:0 4px 14px rgba(20,30,60,.15);}
  .howto-play svg{width:20px;height:20px;margin-left:2px;}
  .howto-logo{position:absolute;bottom:20px;left:32px;font-size:19px;font-weight:900;}
  .howto-logo .p1{color:var(--navy);} .howto-logo .p2{color:#1870D5;}

  /* ---- wizard with dot-progress header & shared footer (reference-matched) ---- */
  .wiz-progress-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:32px;}
  .wiz-progress-label{display:flex;align-items:center;gap:6px;font-size:14px;font-weight:800;color:var(--blue);}
  .wiz-progress-spark{width:15px;height:15px;flex:none;display:block;}
  .wiz-progress-dots{display:flex;align-items:center;gap:6px;flex:none;}
  .wiz-progress-dots .wiz-dot{width:8px;height:8px;border-radius:50%;background:#DAE8F9;transition:background .2s ease;}
  .wiz-progress-dots .wiz-dot.is-done{background:var(--blue);}
  .wiz-dots{display:flex;gap:6px;}
  .wiz-dot{width:8px;height:8px;border-radius:50%;background:var(--line);}
  .wiz-dot.done{background:var(--blue);}
  .wiz-dot.current{background:var(--blue);}
  .wiz-step{display:none;}
  .wiz-step.active{display:block;animation:riseIn .3s ease both;}
  @keyframes riseIn{from{opacity:0;transform:translateY(8px);}to{opacity:1;transform:translateY(0);}}
  .wiz-q{font-size:clamp(17px,2.1vw,20px);font-weight:800;margin-bottom:16px;text-align:left;color:#2e2e2e;line-height:1.3;overflow-wrap:anywhere;}
  .wiz-hint{font-size:13px;color:var(--ink-soft);margin:-8px 0 16px;text-align:left;}
  .industry-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;align-items:stretch;}
  .other-industry-box{display:flex;align-items:stretch;gap:10px;margin-top:16px;min-height:48px;visibility:hidden;pointer-events:none;}
  .other-industry-box.is-open{visibility:visible;pointer-events:auto;}
  .other-industry-box input{flex:1 1 auto;min-width:0;border:1.5px solid var(--line);border-radius:10px;padding:12px 14px;font-size:14px;font-family:inherit;color:var(--ink);}
  .other-industry-box input:focus{outline:none;border-color:var(--blue);}
  .industry-card{display:flex;flex-direction:column;align-items:center;justify-content:center;box-sizing:border-box;height:100%;min-height:88px;border:1.5px solid var(--line);border-radius:14px;padding:14px 10px;text-align:center;cursor:pointer;font-size:13.5px;font-weight:700;color:var(--ink);background:#fff;transition:border-color .15s,background .15s;user-select:none;}
  .industry-card svg,
  .industry-card span{pointer-events:none;}
  .industry-card:hover{border-color:var(--blue);background:var(--blue-tint);}
  .industry-card.selected{border-color:var(--blue);background:var(--blue-tint);}
  .industry-card .ic{display:block;font-size:26px;margin-bottom:8px;flex:none;}
  .industry-card span{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden;line-height:1.3;text-align:center;overflow-wrap:anywhere;}

  /* left-aligned radio/checkbox question rows (reference: dark quiz UI, left aligned) */
  .wiz-list{display:flex;flex-direction:column;gap:12px;text-align:left;margin-top:20px;}
  .wiz-list-grid{display:grid;grid-template-columns:1fr 1fr;gap:10px;}
  .wiz-list-grid .wiz-radio-row{padding:13px 14px;}
  .wiz-list-input-cell{display:flex;align-items:center;gap:8px;grid-column:1 / -1;}
  .wiz-list-input-cell input{flex:1;min-width:0;border:1.5px solid var(--line);border-radius:10px;padding:12px 12px;font-size:13px;font-family:inherit;color:var(--ink);}
  .wiz-list-input-cell input:focus{outline:none;border-color:var(--blue);}
  .wiz-list-input-cell button{flex:none;padding:12px 14px;font-size:12.5px;white-space:nowrap;}
  .wiz-radio-row{display:flex;align-items:center;gap:14px;border:1.5px solid var(--line);border-radius:12px;padding:16px 20px;font-size:14.5px;font-weight:600;color:var(--ink);background:#fff;cursor:pointer;transition:.15s;text-align:left;}
  .wiz-radio-row:hover{border-color:var(--blue);background:var(--blue-tint);}
  .wiz-radio-row.selected{border-color:var(--blue);background:var(--blue-tint);}
  .wiz-radio-dot{width:19px;height:19px;border-radius:50%;border:1.5px solid #c7ccd2;flex:none;display:flex;align-items:center;justify-content:center;}
  .wiz-radio-row.check .wiz-radio-dot{border-radius:5px;}
  .wiz-radio-row.selected .wiz-radio-dot{border-color:var(--blue);}
  .wiz-radio-row.selected .wiz-radio-dot::after{content:'';width:9px;height:9px;border-radius:50%;background:var(--blue);}
  .wiz-radio-row.check.selected .wiz-radio-dot{background:var(--blue);}
  .wiz-radio-row.check.selected .wiz-radio-dot::after{content:'\2713';width:auto;height:auto;border-radius:0;background:none;color:#fff;font-size:13px;font-weight:800;line-height:1;}

  .wiz-footer-row{display:none;align-items:center;justify-content:space-between;margin-top:20px;padding:16px 0 0;border-top:1px solid var(--line);position:sticky;bottom:0;background:#fff;z-index:6;pointer-events:auto;}
  .wiz-footer-left{display:flex;flex-direction:column;gap:2px;}
  .wiz-decide{font-size:13.5px;font-weight:700;color:var(--ink);background:var(--bg-tint);border:1px solid var(--line);border-radius:10px;padding:9px 16px;cursor:pointer;display:inline-flex;align-items:center;gap:6px;}
  .wiz-decide:hover{border-color:var(--blue);color:var(--blue);}
  .wiz-skip-link{font-size:12.5px;color:var(--ink-soft);cursor:pointer;font-weight:600;padding-left:2px;margin-top:4px;}
  .wiz-continue-btn{display:flex;align-items:center;gap:8px;background:var(--blue);color:#fff;font-weight:700;font-size:14.5px;border:none;border-radius:var(--radius-pill);padding:13px 24px;cursor:pointer;pointer-events:auto;position:relative;z-index:7;}
  .wiz-continue-btn:hover{background:var(--blue-dark);}
  .wiz-continue-btn:disabled{background:var(--line);color:var(--ink-soft);cursor:not-allowed;}
  .wiz-next-btn{max-width:200px;margin-top:6px;}
  .wiz-back{font-size:13px;color:var(--ink-soft);cursor:pointer;font-weight:600;}
  .wiz-skip{font-size:13px;color:var(--blue);cursor:pointer;font-weight:700;margin-top:14px;text-align:left;}
  .hero-cta{padding:16px 32px;font-size:15.5px;margin-top:8px;}
  .ai-generate-block{width:100%;max-width:680px;margin:0 auto;text-align:center;}
  .ai-generate-heading{display:flex;align-items:center;justify-content:center;gap:10px;margin:0 0 10px;font-size:26px;font-weight:700;line-height:1.25;letter-spacing:-0.2px;color:var(--blue);}
  .ai-generate-heading-inner{position:relative;display:inline-flex;align-items:center;gap:10px;}
  .ai-generate-heading-inner::before{content:"";position:absolute;left:-145px;top:4px;width:140px;height:80px;background:url(assets/ai-arrow.gif) no-repeat center center;background-size:contain;pointer-events:none;}
  .ai-generate-heading .sparkle{width:22px;height:22px;flex:none;fill:var(--blue);}
  .ai-generate-sub{margin:0 0 22px;font-size:15px;font-weight:400;line-height:1.45;color:#5f6368;}
  .ai-generate-card{display:flex;align-items:center;gap:12px;background:#fff;border:1px solid #E5EAF0;border-radius:22px;box-shadow:0 10px 28px rgba(20,30,60,.08);padding:10px 10px 10px 24px;}
  .ai-generate-card input{flex:1;min-width:0;border:none;outline:none;font-family:inherit;font-size:15px;font-weight:400;color:var(--ink);padding:12px 0;height:auto;background:transparent;}
  .ai-generate-card input::placeholder{color:#9aa3af;}
  .ai-generate-card input.input-error{color:var(--red);}
  .ai-generate-btn{flex:none;display:inline-flex;align-items:center;justify-content:center;gap:8px;padding:13px 22px;font-size:14.5px;font-weight:700;white-space:nowrap;border-radius:var(--radius-pill);line-height:1;}
  .ai-generate-btn .sparkle-btn{width:14px;height:14px;fill:#fff;}
  .ic, .industry-card svg{width:26px;height:26px;color:var(--blue);margin-bottom:8px;flex:none;}
  .ic-sm{width:18px;height:18px;color:var(--blue);flex:none;}
  .ic-sm-muted{width:15px;height:15px;color:var(--ink-soft);flex:none;}
  .industry-card span{margin-top:0;}
  .wiz-icon-badge{width:48px;height:48px;border-radius:50%;background:var(--green-tint);color:var(--green);display:flex;align-items:center;justify-content:center;margin-bottom:16px;}
  .reveal-inbox-list{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin:18px 0 6px;}
  .reveal-inbox-input-cell{display:flex;align-items:center;gap:8px;grid-column:1 / -1;}
  .reveal-inbox-input-cell input{flex:1;min-width:0;border:1.5px solid var(--line);border-radius:10px;padding:12px 12px;font-size:13px;font-family:inherit;color:var(--ink);}
  .reveal-inbox-input-cell input:focus{outline:none;border-color:var(--blue);}
  .reveal-inbox-input-cell input.input-error{border-color:var(--red);color:var(--red);}
  .reveal-inbox-input-cell button{flex:none;padding:12px 16px;font-size:12.5px;white-space:nowrap;}
  .reveal-inbox-chip{display:flex;align-items:center;gap:12px;border:1.5px solid var(--line);border-radius:12px;padding:13px 16px;background:#fff;cursor:pointer;transition:.15s;}
  .reveal-inbox-chip:hover{border-color:var(--blue);background:var(--blue-tint);}
  .reveal-inbox-chip.selected{border-color:var(--blue);background:var(--blue-tint);}
  .reveal-inbox-chip .radio-dot{width:18px;height:18px;border-radius:50%;border:1.5px solid #c7ccd2;flex:none;display:flex;align-items:center;justify-content:center;}
  .reveal-inbox-chip.selected .radio-dot{border-color:var(--blue);}
  .reveal-inbox-chip.selected .radio-dot::after{content:'';width:9px;height:9px;border-radius:50%;background:var(--blue);}
  .reveal-inbox-chip svg{width:18px;height:18px;color:var(--blue);flex:none;}
  .reveal-inbox-chip .addr{font-size:14px;font-weight:700;color:var(--ink);font-family:inherit;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;}
  .reveal-inbox-chip .tag{margin-left:auto;font-size:10.5px;font-weight:700;color:var(--blue);background:#fff;border:1px solid var(--blue);padding:3px 10px;border-radius:var(--radius-pill);}
  .wiz-icon{width:22px;height:22px;}


  /* ===== overlay shell ===== */
  .pp-ai-overlay{position:fixed;inset:0;z-index:2147483000;background:rgba(15,20,30,.55);align-items:center;justify-content:center;padding:clamp(8px,2.5vw,28px);overflow-y:auto;-webkit-overflow-scrolling:touch;}
  /* !important guards against site-wide scripts (exit-intent lead popup) that
     fadeIn() unrelated modals and leave an inline display on them. */
  .pp-ai-overlay:not(.active){display:none !important;}
  .pp-ai-overlay.active{display:flex !important;}
  .modal{position:relative;width:min(100%,calc(100vw - 2 * clamp(8px,2.5vw,28px)));height:auto;max-height:min(88dvh,760px);overflow-x:hidden;overflow-y:auto;background:#fff;border-radius:18px;box-shadow:0 24px 70px rgba(0,0,0,.3);-webkit-overflow-scrolling:touch;}
  .modal-close{position:absolute;top:14px;right:14px;width:34px;height:34px;border:none;border-radius:50%;background:#1c1c1c;display:flex;align-items:center;justify-content:center;cursor:pointer;color:#fff;font-size:20px;line-height:1;padding:0;z-index:5;}
  .modal-close:hover{background:#000;}
  .pp-ai-overlay .modal.modal-wiz,
  .modal-wiz{
    width:min(720px,100%);
    max-width:min(720px,calc(100vw - 2 * clamp(8px,2.5vw,28px)));
    min-width:0;
    height:auto;
    max-height:min(88dvh,760px);
    padding:clamp(20px,4.2vw,44px) clamp(16px,4vw,44px) clamp(20px,3.6vw,40px);
    box-sizing:border-box;
    text-align:left;
    display:flex;
    flex-direction:column;
  }
  .modal-wiz .wiz-progress-head{flex:none;}
  .modal-wiz .wiz-step.active{flex:1 1 auto;min-height:0;min-width:0;width:100%;overflow:auto;}
  .modal-wiz .wiz-footer-row{flex:none;margin-top:20px;position:relative;z-index:8;background:#fff;}
  .pp-ai-overlay .modal.gen-modal,
  .gen-modal{
    width:max-content;
    min-width:min(420px,100%);
    max-width:min(100%,calc(100vw - 2 * clamp(8px,2.5vw,28px)));
    padding:40px 28px 32px;
    box-sizing:border-box;
    text-align:center;
  }
  .analyze-modal{max-width:560px;width:100%;padding:56px 40px 52px;box-sizing:border-box;text-align:center;}
  .analyze-modal .gen-modal-face{margin-bottom:28px;}
  .analyze-modal-text{font-size:17px;line-height:1.5;color:var(--ink-soft);}
  .wiz-footer-row{gap:12px;flex-wrap:wrap;}
  .wiz-continue-btn{margin-left:auto;}
  .other-industry-box{flex-wrap:nowrap;}
  .other-industry-box input{min-width:0;}
  .other-industry-box .btn{flex:none;white-space:nowrap;min-height:44px;align-self:stretch;}
  .wiz-list-input-cell,.reveal-inbox-input-cell{flex-wrap:wrap;}
  .wiz-list-input-cell button,.reveal-inbox-input-cell button{min-height:44px;}
  .wiz-radio-row,.reveal-inbox-chip,.industry-card{min-width:0;}
  .wiz-step.active{max-width:100%;}

  /* ---- identity modal (email + company) ---- */
  .modal-identity{max-width:480px;padding:44px 44px;box-sizing:border-box;}
  .modal-identity h2{font-size:22px;font-weight:800;margin:0 0 8px;}
  .modal-identity .sub{color:#6a6f76;font-size:14px;margin-bottom:26px;line-height:1.5;}
  .id-field{margin-bottom:18px;}
  .id-field label{font-size:12.5px;font-weight:700;display:block;margin-bottom:7px;}
  .id-field input{width:100%;border:1.5px solid var(--line);border-radius:10px;padding:12px 14px;font-size:14.5px;font-family:inherit;color:var(--ink);}
  .id-field input:focus{outline:none;border-color:var(--blue);}
  .id-note{font-size:12px;color:var(--ink-soft);margin-top:-10px;margin-bottom:20px;}

  /* ---- dynamic gap-question step ---- */
  .modal-gap{max-width:520px;padding:40px 44px;box-sizing:border-box;}
  .modal-gap h2{font-size:21px;font-weight:800;margin:0 0 6px;}
  .modal-gap .sub{color:#6a6f76;font-size:13.5px;margin-bottom:22px;line-height:1.5;}
  .gap-block{margin-bottom:20px;}
  .gap-label{font-size:13px;font-weight:700;margin-bottom:10px;}
  .gap-chip-row{display:flex;gap:8px;flex-wrap:wrap;}
  .gap-chip{border:1.5px solid var(--line);border-radius:var(--radius-pill);padding:9px 16px;font-size:13px;font-weight:600;cursor:pointer;color:var(--ink);background:#fff;}
  .gap-chip:hover{border-color:var(--blue);}
  .gap-chip.selected{border-color:var(--blue);background:var(--blue-tint);color:var(--blue-dark);}
  .gap-skip{text-align:center;font-size:12.5px;color:var(--ink-soft);margin-top:14px;cursor:pointer;text-decoration:underline;}

  /* ---- connect-inbox step (clean, KB-referenced) ---- */
  .modal-connect{max-width:480px;padding:44px 44px;box-sizing:border-box;text-align:left;}

  /* KB-referenced gate-style popup: icon badge, centered, one CTA, secondary link */
  .modal-gate-style{max-width:420px;padding:48px 40px 40px;box-sizing:border-box;text-align:center;position:relative;}
  .modal-close-round{position:absolute;top:16px;right:16px;width:34px;height:34px;border-radius:50%;background:#1c1c1c;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;font-size:14px;}
  .gate-style-icon{width:64px;height:64px;border-radius:50%;background:var(--blue-tint);color:var(--blue);display:flex;align-items:center;justify-content:center;margin:0 auto 22px;}
  .gate-style-icon svg{width:28px;height:28px;}
  .gate-style-title{font-size:22px;font-weight:800;margin:0 0 12px;color:var(--ink);}
  .gate-style-sub{font-size:14px;color:var(--ink-soft);line-height:1.55;margin-bottom:26px;}
  .gate-style-secondary{font-size:13.5px;color:var(--ink-soft);margin-top:16px;}
  .gate-style-secondary span{color:var(--blue);font-weight:700;cursor:pointer;}
  .gate-style-secondary span:hover{text-decoration:underline;}

  /* Canned Responses right-side slide-in panel */
  .slide-backdrop{position:fixed;inset:0;background:rgba(15,20,30,.4);z-index:250;display:none;}
  .slide-backdrop.active{display:block;}
  .slide-panel{position:fixed;top:0;right:-380px;width:360px;height:100%;background:#fff;box-shadow:-8px 0 30px rgba(0,0,0,.12);z-index:260;transition:right .28s ease;}
  .slide-panel.active{right:0;}
  .slide-head{display:flex;align-items:center;justify-content:space-between;padding:20px 22px;border-bottom:1px solid var(--line);}
  .slide-head h3{font-size:18px;font-weight:800;margin:0;color:var(--ink);}
  .slide-close{cursor:pointer;color:var(--ink-soft);font-size:16px;}
  .slide-search{padding:16px 22px;}
  .slide-search input{width:100%;border:1px solid var(--line);border-radius:8px;padding:10px 14px;font-size:13.5px;font-family:inherit;color:var(--ink);}
  .slide-search input:focus{outline:none;border-color:var(--blue);}
  .slide-list-item{display:flex;align-items:center;justify-content:space-between;padding:14px 22px;font-size:14px;color:var(--ink);cursor:pointer;}
  .slide-list-item:hover{background:var(--bg-tint);}
  .slide-list-item .chevron{width:20px;height:20px;color:var(--ink-soft);flex:none;transition:transform .2s ease;}
  .slide-list-item .chevron svg{width:100%;height:100%;}
  .slide-list-item .chevron.flipped{transform:rotate(180deg);}
  .slide-list-item-body{padding:12px 14px;font-size:13px;color:var(--ink-soft);line-height:1.6;background:var(--bg-tint);display:none;margin:0 22px 4px;border-radius:8px;}
  .slide-list-item-body p{margin:0 0 10px;}
  .slide-list-item-body.expanded{display:block;}
  .add-to-reply-link{color:var(--blue);font-weight:700;font-size:12.5px;cursor:pointer;}
  .add-to-reply-link:hover{text-decoration:underline;}
  .connect-check{width:44px;height:44px;border-radius:50%;background:var(--green-tint);color:var(--green);font-size:20px;font-weight:800;display:flex;align-items:center;justify-content:center;margin-bottom:18px;}
  .modal-connect h2{font-size:22px;font-weight:800;margin:0 0 8px;}
  .modal-connect .sub{color:#6a6f76;font-size:14px;margin-bottom:26px;line-height:1.5;}
  .connect-helper{font-size:12.5px;color:var(--ink-soft);line-height:1.5;margin:10px 0 24px;}
  .connect-copy{font-size:12.5px;font-weight:700;color:var(--blue);cursor:pointer;flex:none;padding-left:8px;}
  .connect-defer{font-size:11.5px;color:#9aa0a6;margin-top:16px;text-align:center;line-height:1.5;}
  .connect-divider{text-align:center;color:#9aa0a6;font-size:12px;margin:18px 0 14px;position:relative;}
  .connect-divider::before,.connect-divider::after{content:'';position:absolute;top:50%;width:44%;height:1px;background:var(--line);}
  .connect-divider::before{left:0;} .connect-divider::after{right:0;}
  .connect-optional-row{display:flex;align-items:center;justify-content:space-between;gap:16px;flex-wrap:wrap;}
  .connect-optional-text{font-size:12.5px;color:var(--ink-soft);line-height:1.5;}
  .connect-optional-text b{color:var(--ink);display:block;font-size:13.5px;margin-bottom:2px;}
  .connect-provider-row{display:flex;gap:12px;justify-content:center;margin-top:22px;}
  .connect-provider-btn{padding:11px 22px;}
  .connect-status{margin-top:16px;font-size:13px;color:var(--ink-soft);text-align:center;display:flex;align-items:center;justify-content:center;gap:8px;}
  .field-label{display:flex;justify-content:space-between;align-items:center;font-size:13px;font-weight:700;margin-bottom:8px;}
  .badge-rec{background:var(--green-tint);color:#127A54;font-size:10.5px;font-weight:700;padding:3px 9px;border-radius:var(--radius-pill);}
  .url-field{display:flex;align-items:center;gap:10px;border:1.5px solid var(--line);border-radius:10px;padding:12px 14px;color:var(--ink-soft);}
  .url-field input{flex:1;border:none;outline:none;font-family:inherit;font-size:13.5px;color:var(--ink);background:transparent;}

  /* ---- prompt modal (KB-style) ---- */
  .modal-prompt{max-width:640px;padding:40px 46px;box-sizing:border-box;}
  .prompt-eyebrow{display:flex;align-items:center;gap:8px;font-size:13.5px;font-weight:700;color:var(--blue);margin-bottom:6px;}
  .modal-prompt h2{font-size:22px;font-weight:800;margin:0 0 6px;}
  .modal-prompt .sub{color:#6a6f76;font-size:14px;margin-bottom:20px;}
  .prompt-card{border:1.5px solid var(--line);border-radius:14px;padding:6px;background:#fafbfc;}
  .prompt-card textarea{width:100%;min-height:96px;border:none;background:transparent;font-family:inherit;font-size:14.5px;color:var(--ink);padding:12px 12px 4px;resize:none;}
  .prompt-card textarea:focus{outline:none;}
  .prompt-foot{display:flex;align-items:center;justify-content:space-between;padding:6px 8px 8px;}
  .attach-btn{display:flex;align-items:center;gap:6px;font-size:12.5px;font-weight:600;color:var(--ink-soft);cursor:pointer;border:1px solid var(--line);border-radius:var(--radius-pill);padding:7px 14px;background:#fff;}
  .attach-btn.has-file{color:var(--green);border-color:var(--green);}
  .gen-btn{display:flex;align-items:center;gap:8px;background:var(--blue);color:#fff;font-weight:700;font-size:13.5px;border-radius:var(--radius-pill);padding:9px 18px;cursor:pointer;border:none;}
  .gen-btn:hover{background:var(--blue-dark);}
  .example-divider{text-align:center;color:#9aa0a6;font-size:12.5px;margin:20px 0 12px;position:relative;}
  .example-divider::before,.example-divider::after{content:'';position:absolute;top:50%;width:38%;height:1px;background:#e5e7eb;}
  .example-divider::before{left:0;} .example-divider::after{right:0;}
  .chips-big{display:flex;justify-content:center;gap:10px;margin-bottom:12px;}
  .chip-big{border:1.5px solid var(--line);border-radius:var(--radius-pill);padding:12px 22px;font-size:14px;font-weight:700;text-align:center;cursor:pointer;color:var(--ink);background:#fff;display:flex;align-items:center;gap:8px;}
  .chip-big:hover{border-color:var(--blue);background:var(--blue-tint);}
  .chip-big .star{color:var(--blue);font-size:14px;}
  .chips-list{display:flex;justify-content:center;margin-bottom:12px;}
  .chip-wide{border:1.5px solid var(--line);border-radius:var(--radius-pill);padding:12px 22px;font-size:14px;font-weight:600;cursor:pointer;color:var(--ink);background:#fff;display:flex;align-items:center;gap:8px;max-width:600px;}
  .chip-wide:hover{border-color:var(--blue);background:var(--blue-tint);}
  .chip-wide .star{color:var(--blue);flex:none;}
  .prompt-hint{font-size:12px;color:var(--ink-soft);margin-top:14px;text-align:center;}

  .processing{padding:6px 0 2px;margin-top:18px;}
  .proc-step{display:flex;align-items:center;gap:10px;font-size:14px;color:var(--ink-soft);padding:8px 0;opacity:.35;transition:opacity .3s;}
  .proc-step.active{opacity:1;color:var(--ink);font-weight:500;}
  .proc-step .mark{width:18px;height:18px;border-radius:50%;border:2px solid var(--line);flex:none;display:flex;align-items:center;justify-content:center;font-size:11px;color:transparent;transition:.2s;}
  .proc-step.active .mark{border-color:var(--blue);}
  .proc-step.done .mark{background:var(--green);border-color:var(--green);color:#fff;}

  /* ---- KB-style generating modal ---- */
  .pp-ai-overlay .gen-modal-head,
  .gen-modal-head{
    display:flex;
    align-items:center;
    justify-content:center;
    gap:8px;
    margin:0 0 16px;
    padding:0;
    font-size:18px;
    font-weight:800;
    line-height:1.25;
    color:var(--ink);
    white-space:normal;
    text-align:center;
    max-width:100%;
  }
  .pp-ai-overlay .gen-modal-head > .wiz-progress-spark,
  .gen-modal-head > .wiz-progress-spark{
    width:15px;
    height:15px;
    min-width:15px;
    min-height:15px;
    flex:0 0 15px;
    display:block;
  }
  .pp-ai-overlay .gen-modal-head > span,
  .gen-modal-head > span{
    display:block;
    line-height:1.25;
    text-align:left;
    min-width:0;
  }
  .pp-ai-overlay .gen-modal-face,
  .gen-modal-face{
    font-size:0;
    color:var(--blue);
    margin:0 auto 22px;
    letter-spacing:0;
    display:flex;
    align-items:center;
    justify-content:center;
    gap:10px;
    width:110px;
    height:56px;
    max-width:110px;
    overflow:hidden;
    line-height:0;
  }
  .pp-ai-overlay .gen-modal-face .gen-modal-spark,
  .gen-modal-face .gen-modal-spark{
    flex:none;
    width:14px;
    height:14px;
    fill:var(--blue);
  }
  .pp-ai-overlay .gen-modal-face-gif,
  .gen-modal-face-gif{
    width:48px !important;
    height:48px !important;
    max-width:48px !important;
    max-height:48px !important;
    min-width:48px !important;
    min-height:48px !important;
    object-fit:contain !important;
    flex:none !important;
    display:block !important;
    margin:0 !important;
    padding:0 !important;
    border:0 !important;
    vertical-align:middle;
  }
  .gen-row{display:flex;align-items:flex-start;gap:14px;text-align:left;padding:12px 14px;border-radius:12px;margin-bottom:8px;background:#fafbfc;transition:background .3s,opacity .3s;opacity:.55;width:100%;box-sizing:border-box;}
  .gen-row.active{background:var(--blue-tint);opacity:1;}
  .gen-row.done{background:var(--green-tint);opacity:1;}
  .gen-row-icon{width:26px;height:26px;border-radius:50%;background:#eceef0;color:#9aa0a6;display:flex;align-items:center;justify-content:center;font-size:13px;flex:none;margin-top:1px;}
  .gen-row.active .gen-row-icon{background:var(--blue);color:#fff;animation:spin 1s linear infinite;}
  .gen-row.done .gen-row-icon{background:var(--green);color:#fff;animation:none;}
  .gen-row-title{font-size:13.5px;font-weight:700;color:var(--ink);word-break:break-word;}
  .gen-row-sub{font-size:12px;color:var(--ink-soft);margin-top:2px;word-break:break-word;}
  .gen-modal-foot{font-size:13px;color:#9aa0a6;margin-top:18px;}

  /* ===== workspace ===== */
  #workspaceScreen{background:#fff;min-height:100vh;}
  .ws-banner{background:var(--peach);text-align:center;font-size:13.5px;padding:8px 0;color:#7A4E12;}
  .ws-banner a{color:var(--blue);font-weight:700;}
  .brand-strip{background:var(--blue-tint);text-align:center;font-size:12.5px;padding:6px 0;color:var(--blue-dark);font-weight:600;}
  .ws-topstrip{height:50px;display:flex;align-items:center;justify-content:flex-end;gap:18px;padding:0 24px;border-bottom:1px solid var(--line);font-size:13.5px;font-weight:600;}
  .ws-topstrip .remaining{color:var(--red);font-weight:700;}
  .ws-topstrip .item{display:flex;align-items:center;gap:6px;}
  .ws-topstrip .item.link{color:var(--blue);}
  .preview-topbar{display:flex;align-items:center;justify-content:space-between;padding:14px 24px;border-bottom:1px solid var(--line);gap:16px;}
  .preview-sample-note{flex:1;text-align:center;font-size:13px;color:var(--blue);font-weight:600;}
  .preview-topbar-title{display:flex;align-items:center;gap:10px;font-size:15px;font-weight:800;color:var(--ink);}
  .draft-badge{background:var(--orange-tint);color:#96650A;font-size:11px;font-weight:700;padding:3px 10px;border-radius:var(--radius-pill);}
  .configure-btn{display:flex;align-items:center;gap:8px;padding:9px 18px;}
  .ws-navrow{height:64px;display:flex;align-items:center;gap:24px;padding:0 24px;border-bottom:1px solid var(--line);}
  .ws-navrow .pp-logo .name{font-size:21px;}
  .pp-logo-real{display:flex;flex-direction:column;align-items:flex-start;}
  .pp-logo-img{height:42px;width:auto;object-fit:contain;}
  .brand-logo-wrap{display:flex;align-items:center;gap:10px;}
  .brand-logo-badge{width:34px;height:34px;border-radius:9px;display:flex;align-items:center;justify-content:center;color:#fff;font-weight:900;font-size:15px;flex:none;}
  .brand-logo-wrap .brand-name{font-size:16px;font-weight:800;color:var(--ink);line-height:1.2;}
  .brand-logo-wrap .brand-sub{font-size:10.5px;color:var(--ink-soft);font-weight:700;}
  .reveal-brand-preview{display:flex;align-items:center;gap:10px;margin-bottom:14px;}
  .reveal-brand-preview .brand-logo-badge{width:38px;height:38px;border-radius:10px;font-size:16px;}
  .reveal-brand-caption{font-size:11.5px;color:var(--ink-soft);}
  .ws-search{flex:1;max-width:520px;display:flex;align-items:center;gap:10px;border:1px solid var(--line);border-radius:var(--radius-pill);padding:9px 16px;color:var(--ink-soft);font-size:13.5px;}
  .ws-tabs{display:flex;gap:26px;margin-left:auto;font-size:14.5px;font-weight:600;color:#4a5568;}
  .ws-tabs .tab{padding-bottom:4px;cursor:pointer;}
  .ws-tabs .tab.tab-disabled{color:#c7ccd2;cursor:not-allowed;}
  .ws-tabs .tab.active{color:var(--blue);border-bottom:2px solid var(--blue);}
  .ws-body{display:flex;min-height:calc(100vh - 190px);}
  .ws-sidebar{width:220px;flex:none;border-right:1px solid var(--line);padding:16px 14px;}
  .sb-select{width:100%;border:1px solid var(--line);border-radius:8px;padding:9px 12px;font-size:13.5px;font-weight:600;margin-bottom:14px;}
  .sb-row{display:flex;align-items:center;gap:10px;padding:9px 10px;border-radius:8px;font-size:13.5px;font-weight:500;color:var(--ink-soft);cursor:pointer;}
  .sb-row.active{background:var(--blue-tint);color:var(--blue);font-weight:700;}
  .sb-row .count{margin-left:auto;font-weight:700;}
  .sb-ic{width:16px;height:16px;flex:none;}
  .setup-checklist.wide{margin:22px;padding:20px 22px;border:1px solid var(--line);border-radius:14px;border-bottom:1px solid var(--line);}
  .setup-checklist.wide .setup-checklist-head{font-size:15px;}
  .setup-checklist.wide .setup-checklist-sub{font-size:12.5px;margin-bottom:16px;}
  .setup-checklist.wide{display:block;}
  .setup-checklist.wide .setup-items-wrap{display:flex;flex-wrap:wrap;gap:10px;}
  .setup-checklist.wide .setup-items-wrap .setup-item{width:calc(50% - 5px);margin-bottom:0;}
  .ws-main{flex:1;min-width:0;}
  .list-toolbar{display:flex;align-items:center;justify-content:space-between;padding:14px 22px;border-bottom:1px solid var(--line);font-size:13px;color:var(--ink-soft);}
  .ticket-row{display:flex;align-items:center;gap:16px;padding:16px 22px;border-bottom:1px solid var(--line);cursor:pointer;}
  .ticket-row:hover{background:var(--bg-tint);}
  .ticket-row.new-ticket{background:#F6FAFF;}
  .t-sender{width:150px;flex:none;font-size:13.5px;font-weight:700;}
  .t-sender .email{display:block;font-size:11.5px;font-weight:400;color:var(--ink-soft);}
  .t-body{flex:1;min-width:0;}
  .t-body .subj{font-size:13.5px;font-weight:700;}
  .t-body .subj .hash{color:var(--ink-soft);font-weight:500;}
  .t-body .prev{font-size:12.5px;color:var(--ink-soft);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:440px;}
  .t-mood{font-size:12px;color:var(--ink-soft);flex:none;width:90px;font-weight:600;}
  .t-assign{font-size:12px;color:var(--ink-soft);flex:none;width:110px;display:flex;align-items:center;gap:5px;}
  .t-time{font-size:12px;color:var(--ink-soft);flex:none;width:64px;text-align:right;}
  .tag-mini{font-size:10.5px;font-weight:700;padding:3px 9px;border-radius:var(--radius-pill);margin-left:8px;}
  .tag-cat{background:var(--blue-tint);color:var(--blue-dark);}
  .tag-high{background:var(--red-tint);color:#B23A26;}
  .tag-medium{background:var(--orange-tint);color:#96650A;}
  .new-badge{background:var(--blue);color:#fff;font-size:10px;font-weight:700;padding:2px 8px;border-radius:var(--radius-pill);margin-left:8px;}
  .getstarted{margin:22px;padding:20px 22px;background:var(--bg-tint);border-radius:14px;border:1px solid var(--line);}
  .simple-connect-card{margin:22px;padding:18px 20px;background:#fff;border:1px solid var(--line);border-radius:14px;display:flex;align-items:center;justify-content:space-between;gap:16px;}
  .connect-card-btn{min-width:150px;padding:11px 24px;background:#fff;color:#1870D5;border:1.5px solid #1870D5;border-radius:var(--radius-pill);font-weight:700;font-size:14px;cursor:pointer;flex:none;}
  .connect-card-btn:hover{background:var(--blue-tint);}
  .simple-connect-text{display:flex;align-items:center;gap:14px;}
  .simple-connect-text svg{width:26px;height:26px;color:var(--blue);flex:none;}
  .simple-connect-text b{display:block;font-size:14px;color:var(--ink);margin-bottom:2px;}
  .simple-connect-text span{font-size:12.5px;color:var(--ink-soft);}
  .getstarted h4{font-size:15px;font-weight:800;margin:0 0 8px;}
  .getstarted p{font-size:13px;color:var(--ink-soft);margin:0 0 6px;line-height:1.55;}
  .email-copy{display:flex;gap:10px;margin-top:10px;max-width:480px;}
  .email-copy input{flex:1;border:1px solid var(--line);border-radius:8px;padding:9px 12px;font-size:13px;color:var(--ink-soft);}
  .email-copy button{border:1px solid var(--line);background:#fff;border-radius:8px;padding:9px 16px;font-size:13px;font-weight:600;cursor:pointer;}
  .recap-strip{display:flex;gap:8px;flex-wrap:wrap;padding:14px 22px;background:var(--bg-tint);border-bottom:1px solid var(--line);font-size:12px;color:var(--ink-soft);align-items:center;}
  .recap-strip .recap-tag{background:#fff;border:1px solid var(--line);border-radius:var(--radius-pill);padding:4px 11px;font-weight:600;color:var(--ink);}
  .check-status{margin-top:10px;font-size:13px;color:var(--ink-soft);display:flex;align-items:center;gap:8px;}
  .check-spinner{width:14px;height:14px;border:2px solid var(--line);border-top-color:var(--blue);border-radius:50%;animation:spin .8s linear infinite;}
  @keyframes spin{to{transform:rotate(360deg);}}

  .detail-wrap{display:flex;height:calc(100vh - 190px);}
  .detail-main{flex:1;min-width:0;overflow-y:auto;padding:0 26px 26px;}
  .detail-toolbar{display:flex;align-items:center;justify-content:space-between;padding:14px 0;border-bottom:1px solid var(--line);}
  .detail-toolbar .icons{display:flex;gap:16px;color:var(--ink-soft);}
  .detail-toolbar .icons svg{width:18px;height:18px;cursor:pointer;}
  .ai-pill-btn{display:flex;align-items:center;gap:6px;border:1.5px solid var(--blue);color:var(--blue);font-weight:700;font-size:13px;border-radius:var(--radius-pill);padding:7px 16px;cursor:pointer;background:#fff;}
  .ai-pill-btn.ai-pill-disabled{border-color:var(--line);color:#c7ccd2;cursor:not-allowed;}
  .detail-head{padding:18px 0 6px;display:flex;justify-content:space-between;align-items:flex-start;}
  .detail-head h2{font-size:19px;font-weight:800;margin:0 0 4px;}
  .detail-head .meta{font-size:12.5px;color:var(--ink-soft);}
  .detail-head .right{display:flex;gap:10px;align-items:center;}
  .mood-badge{font-size:12.5px;font-weight:600;border:1px solid var(--line);border-radius:var(--radius-pill);padding:6px 14px;}
  .ai-summary-bar{display:flex;align-items:center;justify-content:space-between;background:var(--blue-tint);border-radius:10px;padding:12px 16px;margin:16px 0;font-size:13.5px;font-weight:700;color:var(--blue-dark);cursor:pointer;}
  .ai-summary-body{font-size:13px;color:var(--ink-soft);line-height:1.6;background:#fff;border:1px dashed var(--line);border-radius:10px;padding:12px 16px;margin:-8px 0 16px;display:none;}
  .msg-block{display:flex;gap:12px;padding:14px 0;border-top:1px solid var(--line);}
  .msg-avatar{width:34px;height:34px;border-radius:50%;background:#EFD9DE;color:#B23A26;display:flex;align-items:center;justify-content:center;font-weight:700;font-size:14px;flex:none;}
  .msg-body .who{font-size:13.5px;font-weight:700;}
  .msg-body .who .time{font-weight:400;color:var(--ink-soft);font-size:12px;margin-left:8px;}
  .msg-body .text{font-size:13.5px;line-height:1.65;margin-top:8px;white-space:pre-wrap;}
  /* An added note reuses the message-row layout but reads as clearly internal — tinted
     background, a left accent bar, and an "Added Note" label instead of a customer name. */
  .msg-block.note-block{background:var(--bg-tint);border-radius:8px;border-top:none;border-left:3px solid var(--orange);padding:14px 12px;margin:10px 0;}
  .msg-block.note-block .msg-avatar{background:#e3e6ec;color:var(--ink-soft);}
  .msg-block.note-block .who .note-tag{color:var(--orange);font-weight:700;font-style:italic;margin-left:6px;}
  .msg-block.note-block .text{white-space:pre-wrap;}
  .compose{border:1px solid var(--line);border-radius:12px;margin-top:18px;}
  .compose-tabs{display:flex;align-items:center;justify-content:space-between;padding:12px 16px;border-bottom:1px solid var(--line);font-size:13px;font-weight:700;color:var(--ink-soft);}
  .compose-tabs-left{display:flex;gap:20px;}
  .ctab{display:flex;align-items:center;gap:6px;cursor:pointer;}
  .ctab.active{color:var(--blue);}
  .ctab-attach{color:var(--blue);font-weight:600;cursor:pointer;}
  .ic-tiny{width:16px;height:16px;flex:none;}
  .compose-to{display:flex;align-items:center;gap:8px;padding:12px 16px;border-bottom:1px solid var(--line);font-size:13px;color:var(--ink-soft);}
  .to-chip{background:var(--bg-tint);border-radius:var(--radius-pill);padding:5px 10px;font-weight:600;color:var(--ink);}
  .compose-toolbar-row{display:flex;align-items:center;justify-content:space-between;padding:10px 16px;border-bottom:1px solid var(--line);}
  .compose-toolbar-icons{display:flex;align-items:center;gap:14px;color:var(--ink-soft);}
  .tb-dot{width:12px;height:12px;border-radius:50%;background:var(--blue);flex:none;}
  .tb-text-a{font-size:13px;font-weight:700;color:var(--ink-soft);}
  .gen-reply-btn{display:flex;align-items:center;gap:6px;background:#fff;color:var(--blue);border:1.3px solid var(--blue);font-weight:700;font-size:13px;border-radius:var(--radius-pill);padding:7px 15px;cursor:pointer;}
  .compose-body{padding:16px;min-height:140px;font-size:13.5px;color:var(--ink);white-space:pre-wrap;line-height:1.6;}
  .note-body[contenteditable]:empty:before{content:attr(data-placeholder);color:var(--ink-soft);}
  .note-body[contenteditable]{outline:none;}
  .note-save-btn{background:var(--blue);color:#fff;font-weight:700;font-size:14px;border:none;border-radius:var(--radius-pill);padding:11px 24px;cursor:pointer;}
  .note-save-btn:hover{background:var(--blue-dark);}
  .compose-send-row{padding:12px 16px;border-top:1px solid var(--line);display:flex;justify-content:flex-end;}
  .send-resolved-btn{display:flex;align-items:stretch;border-radius:var(--radius-pill);overflow:hidden;background:var(--blue);color:#fff;font-weight:700;font-size:14px;cursor:pointer;}
  .send-resolved-btn span:first-child{padding:11px 20px;}
  .send-resolved-btn .send-caret{padding:11px 14px;border-left:1px solid rgba(255,255,255,.3);}
  .send-resolved-btn span:hover{background:var(--blue-dark);}

  /* Generate Reply — matches reference: loading box, result box, Regenerate/Refine/Cancel/Insert */
  .gen-panel{display:none;padding:18px 16px;border-bottom:1px solid var(--line);background:#fff;}
  .gen-panel-head{display:flex;justify-content:space-between;align-items:baseline;margin-bottom:4px;}
  .gen-panel-head h4{font-size:15px;font-weight:800;margin:0;color:var(--ink);}
  .gen-panel-head .x{cursor:pointer;color:var(--ink-soft);}
  .gen-sub{font-size:12.5px;color:var(--ink-soft);margin-bottom:14px;}
  .gen-result-box{background:var(--blue-tint);border-radius:10px;min-height:120px;padding:18px;margin-bottom:12px;}
  .gen-loading{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;min-height:100px;color:var(--ink-soft);font-size:13.5px;}
  .gen-smiley{font-size:20px;color:var(--orange);letter-spacing:2px;}
  .gen-loading-gif{width:64px;height:64px;object-fit:contain;}
  .ticket-ref{display:flex;align-items:center;gap:8px;background:var(--bg-tint);border-radius:10px;padding:10px 14px;font-size:12.5px;font-weight:600;margin-bottom:16px;}
  .qa-label{font-size:11px;font-weight:700;letter-spacing:.4px;color:var(--ink-soft);margin-bottom:8px;}
  .qa-row{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:18px;}
  .qa-pill{border:1.5px solid var(--line);background:#fff;border-radius:var(--radius-pill);padding:8px 15px;font-size:12.5px;font-weight:600;color:var(--ink);cursor:pointer;display:flex;align-items:center;gap:6px;}
  .qa-pill.selected{border-color:var(--blue);color:var(--blue);}
  .qa-check{display:none;}
  .qa-pill.selected .qa-check{display:inline;}
  .gen-generate-row{display:flex;align-items:center;justify-content:flex-end;gap:16px;margin-top:6px;}
  .gen-result-text{font-size:13.5px;color:var(--ink);line-height:1.65;white-space:pre-wrap;}
  .gen-instruction-row{display:flex;align-items:center;gap:10px;border:1px solid var(--line);border-radius:10px;padding:10px 14px;}
  .gen-instruction-icon{color:var(--blue);flex:none;}
  .gen-instruction-row input{flex:1;border:none;outline:none;font-family:inherit;font-size:13px;color:var(--ink);}
  .gen-result-row{display:flex;align-items:center;gap:16px;}
  .gen-regenerate,.gen-refine{font-size:13px;font-weight:600;color:var(--ink-soft);cursor:pointer;display:flex;align-items:center;gap:5px;}
  .gen-cancel{font-size:13px;color:var(--ink-soft);cursor:pointer;font-weight:600;}
  .props-panel{width:280px;flex:none;border-left:1px solid var(--line);padding:20px 18px;}
  .tools-rail{width:56px;flex:none;border-left:1px solid var(--line);display:flex;flex-direction:column;align-items:center;padding:16px 0;gap:16px;}
  .tools-collapse{color:var(--ink-soft);cursor:pointer;font-size:14px;}
  .tools-label{font-size:10.5px;font-weight:700;color:var(--ink-soft);text-transform:uppercase;letter-spacing:.3px;margin-top:4px;}
  .tools-icon{width:32px;height:32px;border-radius:8px;display:flex;align-items:center;justify-content:center;color:var(--ink-soft);cursor:pointer;position:relative;}
  .tools-icon svg{width:18px;height:18px;}
  .tools-icon:hover{background:var(--bg-tint);}
  .tools-icon.active{background:var(--blue-tint);color:var(--blue);}
  .tools-icon::after{content:attr(data-tip);position:absolute;right:calc(100% + 10px);top:50%;transform:translateY(-50%);background:#1c1c1c;color:#fff;font-size:12.5px;font-weight:600;padding:7px 12px;border-radius:6px;white-space:nowrap;opacity:0;pointer-events:none;transition:opacity .15s ease;z-index:20;}
  .tools-icon::before{content:'';position:absolute;right:calc(100% + 4px);top:50%;transform:translateY(-50%);border:5px solid transparent;border-left-color:#1c1c1c;opacity:0;pointer-events:none;transition:opacity .15s ease;z-index:20;}
  .tools-icon:hover::after, .tools-icon:hover::before{opacity:1;}
  .props-panel h5{font-size:12px;font-weight:800;text-transform:uppercase;letter-spacing:.4px;color:var(--ink-soft);margin:0 0 14px;}
  .setup-checklist{margin-bottom:24px;padding-bottom:20px;border-bottom:1px solid var(--line);}
  .setup-checklist-head{font-size:12.5px;font-weight:800;color:var(--ink);margin-bottom:2px;display:flex;align-items:center;gap:6px;}
  .setup-checklist-sub{font-size:11px;color:var(--ink-soft);margin-bottom:14px;}
  .setup-item{border:1px solid var(--line);border-radius:10px;padding:12px 14px;margin-bottom:8px;background:#fff;}
  .setup-item-row{display:flex;align-items:center;gap:10px;}
  .setup-item-mark{width:17px;height:17px;border-radius:50%;border:1.5px solid var(--line);flex:none;display:flex;align-items:center;justify-content:center;font-size:10px;color:#fff;}
  .setup-item.done .setup-item-mark{background:var(--blue);border-color:var(--blue);}
  .setup-item-title{font-size:13px;font-weight:700;color:var(--ink);line-height:1.35;}
  .setup-item-sub{font-size:11.5px;color:var(--ink-soft);line-height:1.5;margin-top:4px;margin-left:27px;}
  .setup-item-action{margin-top:8px;margin-left:27px;}
  .setup-item-action button{border:1.3px solid var(--blue);color:var(--blue);background:#fff;font-size:11px;font-weight:700;border-radius:var(--radius-pill);padding:5px 12px;cursor:pointer;}
  .setup-item-action button:hover{background:var(--blue-tint);}
  .setup-item-action .done-label{font-size:11px;color:var(--green);font-weight:700;}
  .prop-field{margin-bottom:16px;}
  .prop-field label{font-size:12px;font-weight:700;display:block;margin-bottom:6px;}
  .prop-field .val{border:1px solid var(--line);border-radius:8px;padding:9px 12px;font-size:13px;display:flex;align-items:center;gap:8px;}
  .swatch-dot{width:10px;height:10px;border-radius:2px;flex:none;}

  .ai-overlay{position:fixed;top:70px;right:26px;bottom:24px;width:420px;background:#fff;border-radius:16px;box-shadow:0 20px 60px rgba(20,30,60,.22);border:1px solid var(--line);z-index:150;display:none;flex-direction:column;overflow:hidden;}
  .ai-overlay.active{display:flex;}
  .ai-overlay-head{flex:none;display:flex;align-items:center;justify-content:space-between;padding:16px 18px;border-bottom:1px solid var(--line);font-weight:800;font-size:14.5px;color:var(--blue);}
  .ai-overlay-head .x{cursor:pointer;color:var(--ink-soft);font-weight:400;}
  .ai-overlay-scroll{flex:1;overflow-y:auto;padding:22px 20px;}
  .ai-overlay-body .hi{color:var(--blue);font-weight:700;font-size:13.5px;}
  .ai-overlay-body h4{font-size:16.5px;font-weight:800;margin:8px 0 4px;}
  .ai-overlay-body .q{font-size:13px;color:var(--ink-soft);margin-bottom:16px;}
  .ai-sugg{width:100%;text-align:left;border:1px solid var(--line);border-radius:10px;padding:12px 14px;font-size:13px;font-weight:600;color:var(--blue);background:#fff;margin-bottom:10px;cursor:pointer;}
  .ai-sugg:hover{background:var(--blue-tint);}
  .ai-user-bubble-row{display:flex;justify-content:flex-end;margin-bottom:16px;}
  .ai-user-bubble{background:var(--bg-tint);border-radius:var(--radius-pill);padding:9px 16px;font-size:13px;color:var(--ink);max-width:80%;}
  .ai-sender-label{display:flex;align-items:center;gap:6px;font-size:13.5px;font-weight:800;color:var(--ink);margin-bottom:10px;}
  .ai-thinking{display:flex;align-items:center;gap:10px;color:var(--ink-soft);font-size:13.5px;margin-bottom:16px;}
  .ai-thinking .smiley{font-size:15px;color:var(--orange);letter-spacing:2px;}
  .ai-structured h5{font-size:13.5px;font-weight:800;margin:14px 0 4px;color:var(--ink);}
  .ai-structured h5:first-child{margin-top:0;}
  .ai-structured p{font-size:13px;color:var(--ink-soft);line-height:1.6;margin:0 0 4px;}
  .ai-structured .status-line{display:flex;align-items:center;gap:6px;}
  .ai-result-actions{display:flex;align-items:center;gap:10px;margin-top:18px;margin-bottom:20px;flex-wrap:wrap;}
  .ai-result-actions button{border:1.3px solid var(--line);background:#fff;color:var(--ink);font-size:12.5px;font-weight:600;border-radius:var(--radius-pill);padding:8px 14px;cursor:pointer;}
  .ai-result-actions button:hover{border-color:var(--blue);color:var(--blue);}
  .ai-result-actions .icon-btn{width:34px;height:34px;padding:0;display:flex;align-items:center;justify-content:center;border-radius:50%;}
  .ai-overlay-inputrow{flex:none;display:flex;align-items:center;gap:10px;border-top:1px solid var(--line);padding:14px 18px;}
  .ai-overlay-inputrow input{flex:1;border:1px solid var(--line);border-radius:var(--radius-pill);padding:11px 16px;font-size:13.5px;font-family:inherit;color:var(--ink);}
  .ai-overlay-inputrow input:focus{outline:none;border-color:var(--blue);}
  .ai-send-btn{width:38px;height:38px;border-radius:50%;background:var(--blue-tint);color:var(--blue);border:none;flex:none;cursor:pointer;font-size:15px;}

  .gate-overlay{position:fixed;inset:0;background:rgba(15,20,30,.6);z-index:400;display:none;align-items:center;justify-content:center;padding:24px;}
  .gate-overlay.active{display:flex;}
  .gate-modal{background:#fff;border-radius:16px;max-width:920px;width:100%;display:grid;grid-template-columns:1fr 1fr;overflow:hidden;box-shadow:0 30px 80px rgba(0,0,0,.3);position:relative;}
  .gate-close{position:absolute;top:16px;right:16px;width:32px;height:32px;border-radius:50%;background:#1C1C1C;color:#fff;display:flex;align-items:center;justify-content:center;cursor:pointer;z-index:5;}
  .gate-left{padding:44px 44px 40px;}
  .gate-step{font-size:13px;color:var(--ink-soft);text-align:center;margin-bottom:10px;}
  .gate-bar{height:5px;background:var(--line);border-radius:10px;overflow:hidden;margin-bottom:26px;}
  .gate-bar-fill{width:33%;height:100%;background:var(--green);}
  .gate-left h3{font-size:22px;font-weight:800;margin:0 0 18px;}
  .gate-left .lbl{font-size:14px;font-weight:700;margin-bottom:6px;}
  .gate-left .desc{font-size:12.5px;color:var(--ink-soft);margin-bottom:12px;line-height:1.5;}
  .gate-input{width:100%;border:1.5px solid var(--green);border-radius:8px;padding:12px 14px;font-size:14px;margin-bottom:20px;display:flex;justify-content:space-between;align-items:center;}
  .gate-right{background:var(--bg-tint);display:flex;flex-direction:column;align-items:center;justify-content:center;padding:40px;text-align:center;}
  .gate-right .quote{color:var(--ink-soft);font-size:14px;line-height:1.6;margin-bottom:16px;}
  .gate-right .who{font-weight:700;font-size:13.5px;}
  .gate-right .role{font-size:12px;color:var(--ink-soft);margin-bottom:12px;}
  .kept-card{background:var(--bg-tint);border:1px dashed var(--line);border-radius:10px;padding:12px 14px;font-size:12.5px;color:var(--ink-soft);margin-bottom:18px;}
  .kept-card b{color:var(--ink);}
  .gate-real-input{width:100%;border:1.5px solid var(--line);border-radius:8px;padding:11px 14px;font-size:14px;font-family:inherit;color:var(--ink);}
  .gate-real-input:focus{outline:none;border-color:var(--blue);}

@media (max-width:980px){
  .hero{grid-template-columns:1fr;padding:32px 20px;}
  .land-topstrip,.land-navrow{padding:0 20px;}
  .ws-body,.detail-wrap{flex-direction:column;}
  .ws-sidebar,.props-panel{width:100%;border:none;border-bottom:1px solid var(--line);}
  .gate-modal{grid-template-columns:1fr;} .gate-right{display:none;}
  .ai-overlay{right:12px;width:calc(100% - 24px);}
  .chips-big{grid-template-columns:1fr;}
  .proof-section{flex-direction:column;}
  .howto-card-wrap{max-width:100%;}
  .industry-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;}
  .industry-card{min-height:84px;}
}

@media (max-width:720px){
  .pp-ai-overlay{padding:12px;align-items:flex-start;}
  .modal{max-height:min(88dvh,100%);height:auto;border-radius:16px;margin:8px 0 20px;}
  .modal-close{top:10px;right:10px;width:32px;height:32px;font-size:18px;}
  .modal-wiz{padding:28px 18px 20px;height:auto;max-height:min(88dvh,100%);}
  .gen-modal{padding:36px 20px 24px;}
  .pp-ai-overlay .gen-modal-head,
  .gen-modal-head{white-space:normal;font-size:16px;gap:6px;}
  .wiz-progress-head{margin-bottom:18px;}
  .wiz-progress-label{font-size:13px;}
  .wiz-q{font-size:18px;line-height:1.3;margin-bottom:14px;}
  .wiz-hint{font-size:12.5px;margin:-6px 0 14px;}
  .industry-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;}
  .industry-card{padding:14px 10px;font-size:12.5px;min-height:80px;}
  .reveal-inbox-list,
  .wiz-list-grid{grid-template-columns:1fr;gap:8px;}
  .reveal-inbox-chip{padding:12px 14px;}
  .reveal-inbox-chip .addr{font-size:13px;white-space:normal;}
  .wiz-radio-row{padding:14px 14px;font-size:13.5px;gap:10px;}
  .wiz-footer-row{margin-top:24px;padding-top:16px;}
  .wiz-continue-btn{width:100%;justify-content:center;order:2;}
  .wiz-back{order:1;width:100%;}
  .other-industry-box .btn,
  .wiz-list-input-cell button,
  .reveal-inbox-input-cell button{width:100%;}
  .wiz-list-input-cell,
  .reveal-inbox-input-cell{flex-direction:column;align-items:stretch;}
  .pp-ai-overlay .gen-modal-head,
  .gen-modal-head{font-size:16px;padding:0;}
  .gen-row{padding:10px 12px;gap:10px;}
}

/* ---- minimal landing page shell ---- */
.page{
  min-height:100vh;
  display:flex;
  align-items:center;
  justify-content:center;
  padding:48px 24px;
  background:#fff;
}
.ai-generate-status{margin:14px 0 0;font-size:13.5px;color:var(--ink-soft);line-height:1.45;}
.ai-generate-status.is-error{
  color:#B23A26;
  background:#FDEBE7;
  border:1px solid #F5C4BB;
  border-radius:10px;
  padding:10px 14px;
  display:inline-block;
  max-width:100%;
  box-sizing:border-box;
  word-break:break-word;
}
.ai-generate-status.is-success{color:var(--blue);}
.ai-generate-card.card-error{border-color:var(--red);box-shadow:0 10px 28px rgba(224,86,63,.12);}
.ai-generate-card input.input-error{color:var(--red);}
.ai-generate-card input.input-error::placeholder{color:#f0a79a;}

@media (max-width:991px){
  .ai-generate-heading-inner::before{width:100px;height:58px;left:-110px;top:12px;}
}

@media (max-width:767px){
  .ai-generate-heading-inner::before{display:none;}
}

@media (max-width:560px){
  .page{padding:28px 16px;align-items:flex-start;padding-top:48px;}
  .ai-generate-heading{font-size:20px;gap:8px;flex-wrap:wrap;}
  .ai-generate-heading .sparkle{width:18px;height:18px;}
  .ai-generate-sub{font-size:14px;margin-bottom:18px;}
  .ai-generate-card{flex-direction:column;align-items:stretch;padding:14px;gap:10px;border-radius:18px;}
  .ai-generate-btn{width:100%;}
  .pp-ai-overlay{padding:12px;align-items:center;}
  .pp-ai-overlay .modal{border-radius:16px;width:100%;min-height:0;height:auto;max-height:min(88dvh,100%);margin:0;box-shadow:0 24px 70px rgba(0,0,0,.3);}
  .pp-ai-overlay .modal.gen-modal{width:max-content;max-width:100%;}
  .pp-ai-overlay .modal-wiz,
  .pp-ai-overlay .gen-modal{padding:22px 16px 18px;height:auto;max-height:min(88dvh,100%);border-radius:16px;}
  .pp-ai-overlay .gen-modal{width:max-content;max-width:100%;}
  .industry-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px;}
  .industry-card{padding:12px 8px;font-size:12px;border-radius:12px;min-height:76px;}
  .ic, .industry-card svg{width:22px;height:22px;margin-bottom:6px;}
}

@media (max-width:380px){
  .industry-grid{grid-template-columns:1fr;}
  .wiz-q{font-size:16.5px;}
  .ai-generate-heading{font-size:18px;}
}